About
CloudCCaaS was established in 2022 to address the rising need of organisations to take advantage of a move to Cloud CCaaS.
Our team has over 20 years enabling business value from Contact Centre solutions from small 25 seat single sites to global 2,500 seat contact centres.
We pride ourselves on delivering the full technical lifecycle of Contact Centre transition to the cloud. This enables you to use your business expertise to deliver better outcomes for your customer on your CCaaS platform.
CloudCCaaS will provide the expertise to guide you on your journey to CloudCCaaS:
Ensuring the business requirements add value and deliverable
You choose the right vendor for your needs
Your design is fit for purpose, secure and scalable
The transition is successful
You work in partnership with your chosen vendor to continually focus on value
