Our contact details
Name: Luke Dobson
Address: Suite A 4-6 Canfield Place, London, NW6 3BT
Phone Number: 07944987832
E-mail: info@cloudccaas.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name, email address and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by
you for one of the following reasons:
- To help us manage our clients and potential clients to keep them updated on what the company deems as relevant information
We also receive personal information indirectly, from the following sources in the following scenarios:
- Personal or business recommendations from people that have worked with CloudCCaaS
We use the information that you have given us in order to tailor our communication specific to you and provide recommendations on the most appropriate course of action, based on the information we hold.
We may share this information with relevant organisations with your approval.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@cloudccaas.com
(b) We may have a contractual obligation.
(c) We have a vital interest.
(d) We have a legitimate interest.
How we store your personal information
Your information is securely stored on an encrypted server and cloud hosted platform. We keep personal information for 24 months from the last contact and will then dispose your information by applying a de-identify process of replacing your details with generic information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@cloudccaas.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@cloudccaas.com or by post at
CLOUDCCAAS LIMITED
Suite A 4-6 Canfield Place, London, NW6 3BT.
Company Number: 14027392
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk